Shipping policy
Shipping Policy
Thank you for shopping with EGY Auto Parts.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Shipping Time
Estimated delivery times vary by destination and shipping service selected at checkout.
- United States: 5–12 business days
- Europe: 5–15 business days
- Other international destinations: 5–20 business days
Delivery times are estimates and are not guaranteed.
Tracking Information
A tracking number will be provided once the order has been shipped.
Customs, Duties and Taxes
International customers may be responsible for customs duties, taxes, brokerage fees, or other charges imposed by their country unless otherwise stated.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply if an address correction or reshipment is required.
Damaged Shipments
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the item, packaging, and shipping label.
Lost or Delayed Shipments
We will assist customers in locating delayed shipments; however, transit delays caused by carriers, customs authorities, weather, or other factors beyond our control are not grounds for cancellation once the order has been shipped.
Contact Us
For any shipping questions, please contact us through our Contact Us page.